TERMS & CONDITIONS

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Terms & Conditions
Industry Salon
Grayson, Georgia
Effective Date: [Feb2nd 2026]

By booking an appointment or receiving services at Industry Salon, you agree to the following terms and conditions.

1: Appointments & Booking
• Appointments may be booked online, by phone, or in person.
• A valid credit card may be required to secure your appointment.
• Please arrive 5–10 minutes early to ensure a full service experience. Late arrivals may result in shortened services.

2: Cancellation & No-Show Policy
• We require at least 24 hours’ notice for cancellations or rescheduling.
• Cancellations made with less than 24 hours’ notice may be charged 50% of the scheduled service.
• No-shows may be charged 100% of the scheduled service.
• Repeated no-shows may require prepayment for future appointments.
We value your time and ask that you value ours.

3: Deposits
• Certain services (extensions, color corrections, specialty services) may require a non-refundable deposit.
• Deposits will be applied toward the final service total.
• Deposits may be forfeited if cancellation policies are not followed.

4: Pricing
• Service pricing varies based on stylist level, hair length, thickness, and product usage.
• Final pricing will be confirmed during consultation.
• Prices are subject to change without notice.

5: Satisfaction Policy
• If you are not satisfied with your service, please contact us within 7 days of your appointment.
• We are happy to offer an adjustment appointment when appropriate.
• Refunds are not issued for completed services.

6: Health & Safety
• Please inform your stylist of any allergies, sensitivities, or medical conditions prior to service.
• We reserve the right to refuse service if there are health concerns or safety risks.
• Children must be supervised at all times.

7: Retail Products
• Retail purchases may be exchanged within 14 days if unused and in original packaging.
• Opened or used products are not eligible for return unless defective.

8: Personal Belongings
Industry Salon is not responsible for lost, stolen, or damaged personal items.

9: Photography & Marketing
• We may photograph or film services for marketing purposes.
• If you prefer not to be photographed, please inform your stylist before your service.

10: Liability
The Industry Salon is not liable for adverse reactions resulting from services where known allergies or conditions were not disclosed.